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Privacy, terms & refunds

Updated 18 September 2026

Privacy

A service for parents

YourKid Stories is a personalized digital story service for adult parents and legal guardians. The free reader requires no account. Contact: hello@yourkid.co.

What the preview does

A name entered in the preview is used only in the current browser page. It is not sent to our server unless you submit the request form. Only your website language choice is saved locally.

What a request sends

With your consent, the request form sends your email, a child’s first name or nickname, age band, preferred reply language, optional interests and dedication. It also records your consent version, submission time and request reference. Do not submit a surname, exact birth date, school, address, health information or photos.

Purpose, storage and retention

We use these details to respond to your enquiry and, if agreed, prepare your story. The website uses Cloudflare for hosting and enquiry storage. New enquiry records expire from the website’s datastore after 90 days. Records needed for a subsequent paid order or legal obligations may be retained separately as explained at purchase. Hosting providers also process technical network information to deliver and secure the service.

No advertising profiles

We do not sell family details or use the form for marketing subscriptions. The website does not create child accounts or advertising profiles. A short-lived hashed network identifier is used to limit abusive form submissions and expires within two hours. Hashing is a security measure, not a claim that data is anonymous.

AI and family information

The public name preview uses a fixed text template, not an AI service. Writing and illustration may be AI-assisted during commission production. We will agree the production details with you before payment. Do not send sensitive information.

Your choices

Use a nickname, leave optional details blank, or read without submitting anything. You can request access, correction or deletion, or withdraw consent, by emailing hello@yourkid.co with your request reference. We may need to verify that you are the requesting adult before sharing or removing information. This notice does not remove any rights provided by applicable law.

Terms

The product

The advertised €39 offer is a personalized digital story: an illustrated Arabic–English reading copy, a printable PDF and a dedication. A printed book, shipping, narration and recurring membership are not included. The free preview changes text only, not the character’s appearance.

Enquiry and agreement

Submitting a form is not a purchase or a reservation of a delivery slot. Before payment, we confirm availability, the exact personalization, delivery date, final price including any applicable taxes and seller/payment details. Work starts only after your agreement and payment. No automatic subscription is created.

Creating the story

We use AI-assisted writing and illustration with human editorial review of commissioned books. Illustration changes, if requested, must be agreed before purchase. Sample art is not represented as a portrait of your child or as hand-painted art.

Family use

Your digital edition is for personal family reading and personal printing. Do not resell or distribute it commercially. Classroom or commercial permissions require a separate agreement.

Reading together

These are imaginative stories, not instructions for children to enter water or take other risks. Please enjoy them with a grown-up. Nothing in these terms limits mandatory consumer rights.

Refunds

Before you order

There is no charge for an enquiry or the free story. You can choose not to proceed after receiving the details.

Corrections and the YourKid promise

One round of corrections is included in the €39 commission. Contact hello@yourkid.co within 14 days of delivery with your reference and what needs attention. If the story still is not right after that revision, the YourKid promise provides a full refund.

Your legal rights

This promise is additional to any mandatory consumer rights. Any consent relevant to starting personalized work or providing digital content during a withdrawal period must be addressed in the purchase process, not inferred from this enquiry form.